Diagnose your
mobile user experience
Real devices. Real subscriber conditions. Real data.
Testing platform to measure
the real mobile user experience
Accurately measuring mobile experience requires testing real user scenarios with real devices under real network conditions
The Foundation
Mobile user experience test suites
Audio Streaming
Evaluates streaming quality for movies and music on platforms like Spotify and Pandora to detect playback issues.
KPIs:
Playback startup time | Buffering | Bitrate adaptation
Video Streaming
Leverage Mobile Experience Unit's on-board physical camera to capture streaming of YouTube or Netflix with high fidelity.
KPIs:
Playback startup time | Buffering | Bitrate adaptation
Benchmarks third-party communication apps like Zoom, Teams, and WebEx to ensure stability outside of carrier services.
KPIs:
Call setup time | Stall count | End-to-end latency
Voice Communication
Validates core carrier-grade voice connectivity between users, focusing on the dedicated operator communication channels.
KPIs:
Accessibility | Call setup time | Drop rate
Core Messaging
Tests traditional SMS and MMS message exchange provided directly by mobile network operators.
KPIs:
Send/Receive Latency | Delivery success | Retry counts
Web Browsing
Measures page load performance and accessibility across both preloaded and third-party mobile browsers.
KPIs:
Time to First Byte | Full-page load time | Accessibility rate
Signal Availability
Measures the actual radio signal strength (dBm or bars) received by mobile devices at specific locations and times.
KPIs:
Signal availability ratio | Cell edge performance coverage
Service Availability
Measures the user's ability to successfully register on the network and be granted access to services.
KPIs:
Service availability ratio | registration success rate | registration time
Service Stability
Monitors the consistency of service access over time to calculate the true accessibility ratio for users.
KPIs:
Accessibility rate | Downtime
The Mobile Experience advantage
Mobile Experience transforms device-level KPIs into actionable insights for optimization and AI-driven automation.