Device-Centric Testing
Testing the true subscriber experience
Subscriber experience is the ultimate benchmark. That experience doesn’t happen in the infrastructure, it happens on the device. Testing must reflect that reality.
Mobile Experience is the only platform that tests true, unmodified, physical devices, including iPhones. It replicates exactly what a subscriber experiences under real network conditions.
Alternatives
Mobile Experience
Device control
Architecture
Software-based solutions, USB-tethered, connected to a PC or a Mac.
Dependent on add-ons and developer mode tools (e.g., Android ADB).
Limited control relying on the developer tools’ level of access.
Hardware-centric with production-grade devices.
Powered by a cloud-based testing automation platform.
Microelectronic control of touchscreen, buttons, camera, microphone, video, audio, and I/O peripherals .
Power management
Scale and ease of deployment
Subject to battery overcharging.
Direct access to the device battery for power control.
iPhone testing
No ability to test carrier builds.
Jailbreaking and/or reliant on developer mode with software add-ons and limited device control.
Support for carrier builds.
Full device control. No jailbreak. No software add-ons. In compliance with Apple.
Conductive testing
No ability to control and test individual antennas.
Software solutions rely on a connection to a PC or Mac.
Individual, RF-shielded control of device antennas, enabling precise RAN validation.
Measurement precision
Software add-ons add variability to KPIs.
Consistent, hardware-driven, high-fidelity KPIs.
Testing OTT apps
(e.g. WhatsApp, Messenger)
Simulators cannot test OTT apps.
Developer mode and software add-ons produce results that no longer reflect the real-world user experience.
Load and test any OTT app.
High-precision device synchronization for send-receive measures. Accurate testing with live video capture, OCR, and audio capture.
Content playback
USB-tethered solutions will block DRM content.
High fidelity audio and video testing, including DRM content.
SIM swaps
Manual intervention required.
Full automation through a SIM multiplexer and SIM server.
Remote control and automation
Human intervention for resets, firmware updates, and USB reconnections.
100% zero-touch, including for resets and firmware updates enables automation at scale.
Turnkey, pre-assembled appliance can be deployed at scale in any location.