QoS Monitoring
Proactively track subscriber experience across services, apps, profiles and locations.
Importance of Real-World QoS Monitoring
Increased service complexity, higher expectations, and blind spots at the device level make automated, real-device QoS monitoring essential to drive subscriber adoption and retention.
Urgency
QoS issues now emerge at the edge—apps fail, calls drop, or registration stalls. Delays in detection lead directly to churn and regulatory risk.
Importance
True QoS means real subscriber experience. KPIs must reflect device behavior, not backend metrics alone, especially with OTT services and new 5G services.
Challenge
Traditional tools miss device-level degradation. Manual tests can't scale. Most solutions can't monitor iPhones or run 24/7 without human intervention.
Real-Device Testing
Real devices, real QoS. Voice, SMS, data, OTT apps, video, measured directly on production devices for true user experience.
Mobile Experience Solution for QoS Monitoring
Real-device validation, real-time results. Always-on, zero-touch monitoring with unmatched service coverage and seamless integration into QoS systems.
Zero-Touch Automation
100% zero-touch. 24/7 automated script orchestration, device resets, SIM swaps, firmware updates. No human interaction.
Proactive Issue Detection
Proactively detect performance issues before impact. Monitor across regions, services, user profiles, and devices.
Ready to Deploy.
Pre-assembled test agents, customizable pre-built libraries. API integration into QoS dashboards and systems.