
Customer Scenarios
Real-device testing for RAN Labs, Engineering, Maintenance, Operations, QoS
RAN Lab
Programmability and full control over the device hardware, incl. individual antennas.
Rapidly evolving technologies such as Open RAN and 5G require testing that current approaches cannot deliver. Without thorough device-centric testing, critical performance issues often remain undiscovered.
Mobile Experience leverages its expertise in RF testing and microelectronics to deliver physical device control, including management of individual antennas, enabling conductive testing of scenarios such as handover, aggregation, and throughput.
Mobile Experience uniquely provides antenna-level RF measurements and zero-touch automation. It's the only platform able to perform real subscriber experience validation at scale, including on iPhones.

Engineering and Service Validation
Full test coverage with real devices under real-world conditions, as subscribers expect.
To keep up with the rate of innovation, Engineering teams face pressure to validate services faster, across increasingly complex environments. Traditional methods are costly, slow, and unable to validate real-device scenarios.
Mobile Experience delivers unmatched test coverage through full control of real devices and programmability, enabling extensive validation across all use cases.
Mobile Experience provides complete zero-touch automation, controlling devices physically and comprehensively, ensuring extensive, repeatable, and accurate tests, including iPhones without add-ons or jailbreaking, in compliance with Apple.
Maintenance
Large-scale regression testing across a high number of configurations.
Infrastructure virtualization, Open RAN, and 5G technologies create complex, multi-vendor environments, making it critical to take a device-centric view. Current regression testing can’t keep up.
Mobile Experience delivers automated regression testing through zero-touch automation, enabling validation at scale and capturing real subscriber experiences for actionable, end-to-end insights.
Mobile Experience uniquely delivers true zero-touch automation with no human intervention, even for firmware updates or resets. This enables automation at scale and risk mitigation at lower costs.

Operations
Continuous monitoring at scale with zero human touch.
Operations teams need device-level insights across dynamic network conditions. Traditional monitoring solutions lack the level of device control and automation required to scale across multiple locations.
Mobile Experience provides scalable, automated monitoring, fully integrated into operational workflows. It automates diagnostic testing, identifying and addressing issues as they arise.
Mobile Experience offers true zero-touch automation, including SIM swaps, resets, and firmware updates, without any manual intervention. With pre-assembled hardware and turnkey scripts, it can be quickly deployed in multiple locations.
Quality of Service
Proactive service monitoring with real devices at scale.
Regulatory demands and customer expectations require precise, proactive monitoring of real devices that current tools cannot provide.
Mobile Experience delivers continuous QoS monitoring of real devices across distributed locations. It proactively tracks service availability, call performance, throughput, and app quality from the true subscriber perspective.
Mobile Experience automates real-device testing - including full iPhone test capabilities - with true zero-touch operation. Its turnkey solution integrates into QoS systems and dashboards, delivering subscriber-experience visibility and rapid scalability.